Last Updated: July 31, 2026
Courmi (“Courmi”, “we”, “us”, or “our”) respects the privacy of visitors to our website and is committed to protecting personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (“GDPR”) and applicable Italian data protection legislation.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit https://courmi.com/, contact us, or use our online reservation services.
1. Data Controller
The Data Controller responsible for the processing of personal data through this website is:
Courmi
Via Negrinelli, 1
20842 Besana in Brianza (MB)
Italy
Email: info@courmi.com
For any questions concerning the processing of your personal data or the exercise of your privacy rights, you may contact us using the email address above.
2. What Personal Data We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal data:
Information provided directly by you
When you contact us or make a reservation, we may collect information such as:
- Name and surname
- Telephone number
- Email address
- Reservation date and time
- Number of guests
- Information relating to your reservation or request
- Any other information that you voluntarily provide to us
Please do not provide unnecessary sensitive personal information through the website or reservation forms.
Technical and browsing information
When you visit our website, certain technical information may be automatically processed, including:
- IP address
- Browser type and version
- Device and operating system information
- Date and time of access
- Pages visited
- Technical information necessary for the operation and security of the website
This information may be processed through server logs, technical cookies or similar technologies.
3. Purposes of Processing
We may process your personal data for the following purposes:
A. Managing restaurant reservations
Where you use our reservation functionality, we process the information necessary to:
- Receive and manage your reservation request;
- Confirm, modify or cancel your reservation;
- Contact you regarding your reservation;
- Manage your requests or communications concerning the reservation;
- Provide the services you have requested.
B. Responding to enquiries
If you contact Courmi by email, telephone, contact form or another available communication channel, we may use your information to respond to your enquiry and provide the requested information.
C. Operating and securing the website
We may process technical information to:
- Operate and maintain the website;
- Ensure website security;
- Prevent fraud, abuse or unauthorized access;
- Diagnose technical problems;
- Improve the reliability and performance of the website.
D. Compliance with legal obligations
Your personal data may be processed where necessary to comply with obligations imposed by applicable laws, regulations or orders from competent authorities.
4. Legal Bases for Processing
Under Article 6 of the GDPR, Courmi processes personal data on the following legal bases, depending on the circumstances:
Performance of a contract or pre-contractual measures — Article 6(1)(b) GDPR
This applies where processing is necessary to manage a reservation or respond to a request made by you before entering into an arrangement with Courmi.
Compliance with a legal obligation — Article 6(1)(c) GDPR
This applies where processing is necessary to comply with legal or regulatory obligations applicable to Courmi.
Legitimate interests — Article 6(1)(f) GDPR
This may apply where processing is necessary for legitimate interests pursued by Courmi, such as website security, fraud prevention, technical maintenance and protection of our rights, provided that such interests are not overridden by your fundamental rights and freedoms.
Consent — Article 6(1)(a) GDPR
Where required by law, Courmi will request your consent before processing personal data for purposes that require consent, such as certain forms of marketing communications or non-essential tracking technologies.
You may withdraw consent at any time where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
5. Reservations
The Courmi website may allow visitors to request or make restaurant reservations.
When you make a reservation, the information you provide is used primarily to manage and fulfil your reservation and to communicate with you regarding that reservation.
Depending on the reservation system used, your information may also be processed by a third-party reservation service provider acting on behalf of Courmi.
Where third-party service providers process personal data on our behalf, Courmi takes appropriate steps to ensure that such processing is carried out in accordance with applicable data protection requirements.
If the reservation service has its own privacy policy, we recommend that you review it before submitting your personal information.
6. Data Sharing and Recipients
Courmi does not sell or rent your personal data.
Your personal data may be made available, where necessary and only for legitimate purposes, to:
- Website hosting and infrastructure providers;
- IT and technical service providers;
- Reservation and booking service providers;
- Email or communication service providers;
- Professional advisers, where necessary;
- Public authorities or competent bodies where required by law.
Where third parties process personal data on behalf of Courmi, they will be required to process the data only for authorized purposes and, where applicable, under appropriate contractual arrangements required by the GDPR.
7. International Transfers
Courmi generally aims to process personal data within the European Economic Area (EEA).
However, certain technology, hosting, communication, analytics or reservation service providers may process data outside the EEA.
Where personal data are transferred outside the EEA, Courmi will ensure that the transfer is carried out in accordance with Chapter V of the GDPR, using an applicable legal mechanism such as:
- An adequacy decision of the European Commission;
- Standard Contractual Clauses approved by the European Commission;
- Other appropriate safeguards permitted by applicable data protection law.
8. Data Retention
Courmi retains personal data only for as long as necessary to fulfil the purposes for which they were collected or as required by applicable law.
Reservation and communication data will generally be retained for the period necessary to manage the reservation or enquiry and, where applicable, for the period required to comply with legal, accounting, tax, contractual or dispute-resolution obligations.
Technical data and server logs may be retained for periods appropriate to website security, maintenance and operational requirements.
When personal data are no longer required, they will be securely deleted or anonymized, where appropriate.
9. Cookies and Similar Technologies
The Courmi website may use cookies and similar technologies.
Cookies may be used for different purposes, including:
- Ensuring the proper functioning of the website;
- Maintaining technical functionality and security;
- Remembering necessary preferences;
- Understanding website usage where applicable;
- Providing third-party services integrated into the website.
Technical Cookies
Technical cookies that are strictly necessary for the operation of the website or for providing a service explicitly requested by the user may be used without obtaining consent where permitted by applicable law.
However, users must still be appropriately informed about their use.
Analytics, Marketing and Other Non-Essential Cookies
If Courmi uses analytics, advertising, profiling or other non-essential tracking technologies that require consent under applicable Italian law, these technologies will only be activated after the user has provided the required consent.
Users should be provided with an appropriate mechanism to manage or withdraw their cookie preferences.
For more information, please refer to our Cookie Policy, where applicable.
10. Third-Party Services and External Links
The Courmi website may contain links to external websites, social media platforms, mapping services, reservation platforms or other third-party services.
Courmi is not responsible for the privacy practices, content or security of external websites that are not operated by us.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Where third-party services are embedded directly into our website, those services may process certain technical information or personal data in accordance with their own privacy policies and applicable legal requirements.
11. Your Rights Under the GDPR
Subject to the conditions and limitations established by applicable law, you have the right to:
- Request access to your personal data;
- Request correction of inaccurate or incomplete personal data;
- Request deletion of your personal data;
- Request restriction of processing;
- Object to certain processing activities;
- Request portability of personal data where applicable;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with the competent data protection supervisory authority.
You also have the right to object to processing based on legitimate interests where the legal requirements for such an objection are satisfied.
To exercise your rights, please contact:
Courmi
Via Negrinelli, 1
20842 Besana in Brianza (MB)
Italy
Email: info@courmi.com
We may need to verify your identity before fulfilling certain requests in order to protect your personal data and prevent unauthorized access.
12. Right to Lodge a Complaint
If you believe that your personal data have been processed unlawfully or that your rights under applicable data protection legislation have not been respected, you have the right to lodge a complaint with the competent supervisory authority.
For Italy, the competent supervisory authority is:
Garante per la protezione dei dati personali
Website: https://www.garanteprivacy.it/
You may contact the supervisory authority in accordance with the procedures established by applicable law.
13. Data Security
Courmi takes appropriate technical and organizational measures designed to protect personal data against:
- Unauthorized access;
- Accidental or unlawful destruction;
- Loss;
- Alteration;
- Unauthorized disclosure;
- Other unlawful forms of processing.
However, no website or electronic transmission method can be guaranteed to be completely secure. Users should therefore understand that transmission of information over the internet always involves some degree of risk.
14. Children’s Privacy
The Courmi website is not specifically directed at children.
We do not knowingly collect personal data from children where such collection is not permitted by applicable law.
If you believe that a child has provided personal data to us without the appropriate authorization, please contact us at info@courmi.com so that we can take appropriate action.
15. Changes to This Privacy Policy
Courmi may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or data processing practices.
When changes are made, the updated version will be published on this page together with the revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
16. Contact Us
If you have any questions about this Privacy Policy, the processing of your personal data, or the exercise of your rights under the GDPR, please contact us:
Courmi
Via Negrinelli, 1
20842 Besana in Brianza (MB)
Italy
Email: info@courmi.com
Website: https://courmi.com/
Last Updated: July 31, 2026